Privacy
Privacy Policy
Silver Fern Property Management is committed to protecting the privacy of tenants, property owners, applicants, and website visitors. This page explains what information we collect, how we use it, and the choices available to you.
Overview
How We Handle Information
We collect information that helps us operate our website, respond to inquiries, manage services, and support our business relationships. Depending on how you interact with us, this may include personal details you provide directly, information submitted through forms, and technical data collected automatically when you use our website.
Information may be collected from prospective tenants, current tenants, property owners, vendors, and general website visitors. We aim to collect only the information reasonably necessary for legitimate business purposes, including service delivery, communication, recordkeeping, website administration, and legal compliance.
Your privacy matters.
Silver Fern Property Management
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data
Data Collection
The types of information we collect depend on your relationship with Silver Fern Property Management and how you use our website.
Information You Provide
This may include your name, phone number, mailing address, property details, lease-related information, application details, and any other information you choose to submit through forms or direct communications.
Website Usage Data
We may automatically collect information such as IP address, browser type, device information, pages visited, referring pages, and general usage patterns to help us understand website performance and improve user experience.
Transaction And Service Records
If you engage with our services, we may maintain records related to payments, maintenance requests, account activity, lease administration, and other operational interactions.
Third Party Sources
We may receive information from service providers, screening partners, analytics providers, or other business partners when necessary to support lawful and legitimate business operations.
Use
How Information Is Used
Service Delivery
To provide property management services, process requests, and maintain business records.
Communication
To respond to inquiries, send updates, and communicate about properties, accounts, or services.
Operations
To administer our website, monitor performance, troubleshoot issues, and improve functionality.
Compliance
To meet legal, regulatory, contractual, and risk management obligations.
Security
To detect, prevent, and address fraud, misuse, unauthorized access, or other harmful activity.
Business Support
To support internal reporting, service coordination, and other legitimate operational needs.
Cookies And Tracking
Our website may use cookies and similar technologies to support core functionality, remember preferences, analyze traffic, and improve website performance.
What are cookies?
Cookies are small data files stored on your device that help websites recognize your browser and remember certain information.
Why do we use them?
We may use cookies to understand how visitors use our website, improve navigation, maintain security, and support essential website features.
Can you control cookies?
Yes. Most browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website functions.
Do we use analytics tools?
We may use analytics or similar tools to collect aggregated information about website traffic and usage trends.
Are cookies used for advertising?
We may use limited third-party tools that rely on cookies or similar technologies, subject to applicable law and platform settings.
How long do cookies remain?
Some cookies expire when you close your browser, while others may remain for a longer period depending on their purpose and settings.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or website functionality. Updates will be effective when posted on this page.